How it works
A review on BeenAboard goes live only after we confirm the flight happened and that you were on it. Here’s how that works, what the public sees and what stays private.
Log your flight at the airport or after you land. Your review doesn’t have to wait: write it whenever you like, and it publishes the moment the flight is verified.
In the app, scan the tail number or type it in. Then add the airports, the date and how you booked.
The fastest proof is a photo of the aircraft’s tail, taken with the BeenAboard camera at the airport. You can also add your charter agreement or invoice.
A tail photo that meets the rules below verifies the flight on its own. Other proof is checked by a moderator, or by the operator if it manages its page.
It’s published as “Verified flyer”, with the month and region of the flight.
Each one shows that the flight happened and that you were there. Flight data alone isn’t enough, because anyone can look up a flight on a public tracker.
Taken with the camera in the app. It verifies your flight on its own when the tail number in the photo matches, and it was taken within 5 km (about 3 miles) of the departure or arrival airport, from the day before the flight to two days after.
Add it to the flight in the app. A moderator reviews it by hand. Only you and BeenAboard’s moderators can see it.
When flight-tracking data shows the aircraft flying your route around your date, and you have a tail photo of it from the app, the flight is verified. Many private jets are hidden from public trackers, so a match isn’t always found.
If the operator manages its BeenAboard page, it can confirm you were on the flight. A moderator spot-checks reviews verified only this way. If an operator says it wasn’t their flight, a moderator takes a look. That alone never rejects your flight.
If we can’t verify a flight yet, the app tells you why and what to add, such as your charter agreement or a tail photo taken at the airport.
Enough to make a review useful, and nothing that says who you are or exactly where you flew.
Easy trip, slow catering
Smooth flight and a friendly crew. The catering order arrived late and we left twenty minutes behind schedule.
The public never sees your name or email, the airports, the exact date, the tail number, your proof, where a tail photo was taken or what you paid.
If it manages its page, it may be asked to confirm your flight. It then sees your display name, the tail number, the route and the date. Never your proof or what you paid, and it can’t remove your review.
May look at your flights and proof to verify them, and at reports, so reviews stay honest.
What you paid and your pre-trip checks. A price counts, without your name, only in price ranges built from at least five verified flights.
Reviews are never filtered or hidden for being critical. Operators can reply, but they can’t remove a review.
Leave your email and we’ll tell you once, when it launches.